Terms & Conditions

Who we are

GraftPilot is operated by Thomas Sperring, trading as GraftPilot, a sole trader based at 96 Newfoundland Road, Cardiff, CF14 3LD, United Kingdom. GraftPilot provides two WhatsApp-based tools: GraftPilot, an AI quoting assistant, and Clockpilot, a WhatsApp clock-in tool, together referred to as "the Services".

Accepting these terms

By messaging us on WhatsApp, using GraftPilot or Clockpilot, or submitting the contact form on this website, you agree to these terms. If you don't agree to them, please don't use the Services.

What the Services do

GraftPilot receives customer enquiries sent to a WhatsApp number, drafts a price quote using AI, and sends it once you've reviewed and approved it. Clockpilot lets your team clock in and out by sending their live location on WhatsApp. Both Services run through WhatsApp and depend on WhatsApp/Meta's platform being available.

Your responsibilities

• You're responsible for reviewing and approving any quote drafted by GraftPilot before it's sent to a customer. GraftPilot drafts quotes to help you move faster, but the final price and any commitment to a customer is yours.
• If you use Clockpilot with employees or subcontractors, you're responsible for telling them how their location data will be used and for having a lawful basis to collect it, including under employment and data protection law.
• You agree not to use the Services for anything unlawful, fraudulent, or to send unsolicited messages to people who haven't asked to hear from you.

Availability

We aim to keep the Services running reliably, but they're provided on an early-access basis and we don't guarantee uninterrupted or error-free operation. GraftPilot and Clockpilot depend on third parties, including WhatsApp/Meta and our messaging provider Twilio, whose availability is outside our control.

Intellectual property

The GraftPilot and Clockpilot names, logos, and the content of this website belong to Thomas Sperring. You may not copy, reproduce, or reuse them without our written permission.

Liability

The Services are provided "as is". To the extent permitted by law, we exclude liability for indirect or consequential losses, and for losses arising from third-party platforms (such as WhatsApp) being unavailable. Nothing in these terms excludes or limits liability that can't be excluded under English law, such as liability for death or personal injury caused by negligence, or for fraud.

Governing law

These terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to these terms

We may update these terms as the Services develop. We'll update the date at the top of this page when we do, and let you know of any significant changes via WhatsApp or email where we can.

Contact us

Thomas Sperring, GraftPilot
96 Newfoundland Road, Cardiff, CF14 3LD, United Kingdom
hello@graftpilot.com